Refund policy
Last updated: May 29, 2026
60
Day Guarantee
If it's not what we promised, you don't pay.
Full refund within 60 days, no questions asked, no exit interview, no friction.
How it works
- Email refunds@pauseproof.com from the email address you used to purchase.
- Subject line: refund please. (That's literally all we need.)
- Optional: tell us why, so we can improve. We never ask, never require, and never push back.
- We refund the full purchase amount to your original payment method, usually within 24 hours.
- Your bank may take 5 to 10 business days to show the credit on your statement. That's their pacing, not ours.
What's covered
- The full purchase price of PauseProof (currently $147).
- Any order bumps purchased at the same time (e.g., the "Talking to Your Doctor" script kit).
- Applicable taxes paid at checkout.
What's not covered
- The PauseProof Club monthly subscription, which can be cancelled anytime in your account; you keep access through the end of your current billing period.
- Refunds requested more than 60 days after the original purchase date.
- Bank fees or currency-conversion fees charged by your card issuer.
Why we offer this
Most refund policies are written by lawyers to protect the seller. Ours is written by Lisa to protect the buyer. The reasoning is simple: women in perimenopause have been sold too many things that didn't deliver. We'd rather have a smaller pool of satisfied customers than a larger one with regrets.
If PauseProof isn't the resource we promised, the refund is automatic. We'd rather you tell a friend that we honored a refund cleanly than have you stuck with something that didn't help.
Questions
For refund questions before or after purchase: refunds@pauseproof.com.
For all other questions: contact us.